Acceptance of Terms
By accessing and using the PetVivo.ai platform ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our Service.
Description of Service
PetVivo.ai provides an AI-powered platform that connects veterinary practices with potential clients through data-driven matching and diagnostic support tools.
User Accounts
Registration
To access certain features, you must register for an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
Account Types
- Veterinary Practice Accounts: For licensed veterinary professionals
- Pet Owner Accounts: For individuals seeking veterinary services
Acceptable Use
You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use the Service for any fraudulent purpose
- Harass, abuse, or harm other users
Intellectual Property
Our Content
All content, features, and functionality of the Service are owned by PetVivo Holdings, Inc. and are protected by copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Service.
AI Diagnostic Agents
Disclaimer
Our AI diagnostic agents are tools to assist veterinary professionals and should not replace professional veterinary judgment. We do not guarantee the accuracy or completeness of AI-generated insights.
Professional Responsibility
Veterinary professionals remain solely responsible for all diagnostic and treatment decisions.
Payment Terms
Subscription Fees
Access to certain features requires payment of subscription fees. Fees are billed in advance on a monthly or annual basis.
Refund Policy
Refunds are provided on a case-by-case basis at our discretion. Contact support@petvivo.ai for refund requests.
Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined in the Privacy Policy.
Termination
We reserve the right to suspend or terminate your account at any time for:
- Violation of these Terms of Service
- Fraudulent or illegal activity
- Non-payment of fees
- Any other reason at our discretion
Limitation of Liability
To the maximum extent permitted by law, PetVivo Holdings, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
Indemnification
You agree to indemnify and hold harmless PetVivo Holdings, Inc. from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service.
Governing Law
These Terms shall be governed by the laws of the State of Minnesota, United States, without regard to conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Contact Information
For questions about these Terms of Service, contact us at:
Email: info1@petvivo.com
Address: PetVivo Holdings, Inc., 5151 Edina Industrial Blvd., Suite 575, Minneapolis, MN 55439