Introduction
PetVivo Holdings, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PetVivo.ai platform and related services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Practice information (practice name, license number, location)
- Pet health data (when shared with consent)
- Account credentials and preferences
- Payment and billing information
Automatically Collected Information
When you use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI-powered platform
- Client Matching: To connect veterinary practices with potential clients
- Analytics: To understand usage patterns and optimize our services
- Communication: To send updates, notifications, and marketing materials
- Compliance: To comply with legal obligations and protect our rights
Data Sharing and Disclosure
We may share your information with:
- Veterinary Practices: When pet owners opt-in to share their data
- Service Providers: Third-party vendors who assist in our operations
- Business Partners: With your consent for specific purposes
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request a copy of your data
- Lodge a complaint with supervisory authorities
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info1@petvivo.com
Address: PetVivo Holdings, Inc., 5151 Edina Industrial Blvd., Suite 575, Minneapolis, MN 55439